How do you make a complaint to the FCC?

If you want to file a consumer complaint about the issue you are experiencing, go to consumercomplaints.fcc.gov and choose from the six category buttons under File a Complaint (TV, phone, Internet, radio, emergency communications, access for people with disabilities).

What does the FCC do for consumers?

By filing a consumer complaint with the FCC, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most. The FCC does not resolve all individual complaints.

How do you file a complaint against a company?

Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.

1. Go to the company website. ...
2. Contact the Better Business Bureau. ...
3. Contact the Federal Trade Commission (FTC). ...
4. Check out the Ripoff Report. ...
5. Email [email protected] ...
6. Try Yelp. ...
7. Post on Planet Feedback.

How do I write to the FCC?

Complaints can be filed through the FCC's Consumer Complaint Center at which educates consumers about communications issues and guides them through the complaint process.

What is a formal complaint?

A formal complaint is a complaint made by an employee, representative of employees, or relative of an employee who has provided their written signature for the complaint. Formal complaints are assigned to a Compliance Officer for inspection.

What are the types of complaints?

10 Types Of Customer Complaints

• 1) Public Multi-Media Complaint :
• 2) Serial Complaint :
• 3) First-time complaint :
• 4) Good Customer Complaint :
• 5) Personnel Complaint :
• 6) Product Specific Complaint :
• 7) Wait – Times Complaint :
• 8) Complaints because of misunderstanding :

What are three of the six types of complaints you can make to the FCC?

Complaints filed through the FCC's Consumer Complaint Center are labeled as informal complaints.
...
Consumers may file complaints in any areas regulated by the FCC, including:

• television;
• phone;
• internet;
• radio;
• access for people with disabilities; and.
• emergency communications.

What is FCC complaint?

Consumer Complaint Center

By filing a consumer complaint and telling your story, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most.

How do I file a complaint with the FCC AT&T?

The Federal Communications Commission (FCC) regulates cable and satellite services to protect consumers. At the FCC Consumer Complaint Center, you can either file a complaint or get information about cable and satellite TV consumer issues. For general questions, call 1-888-225-5322 (TTY: 1-888-835-5322).

How do you file a complaint against Comcast with the FCC?

Call 1-888-225-5322 or send your inquiry to FCC, 45 L Street NE, Washington, D.C. 20554.

Should a company have a complaints procedure?

A business must have in place and operate appropriate and effective internal complaints handling procedures (which must be in writing) for handling any expression of dissatisfaction, whether oral or written, and whether justified or not, from or on behalf of a complainant about that business's provision of a regulated ...

What complaints does the Ombudsman deal with?

We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.

What can I do if a company won't give me a refund?

If you can't get the support you need from the retailer in the form of a refund, repair or replacement, you can file a complaint with the company. If that still doesn't help, you can contact the Consumer Ombudsman. They'll aim to help resolve your dispute within 10 working days.

How do I complain about a company on the Internet?

10 Effective Ways to Complain About a Company Online

1. Go to the Company Website: ...
2. The Better Business Bureau. ...
3. The Federal Trade Commission. ...
4. Ripoff Report. ...
5. [email protected] ...
6. Yelp. ...
7. Planetfeedback. ...
8. Google Your Attorney General.

Where do I report cell phone companies?

National Consumer Commission (NCC)

Does AT&T have a complaint department?

If you have questions or complaints about your service or bills, please contact us online at or call 800.288. 2020.

How do I make a complaint against AT&T?

The AT&T complaint number is 800-331-0500, or you can simply dial 611 from your AT&T cellphone. You can also launch a live chat with customer service by going to and clicking the Chat Live button.

How do I email a complaint to AT&T?

There is no email address, ATT does not do customer support via email. There are also no special numbers to call to complain other than the number you already called. Click the “contact us” link at he bottom of the page for all published numbers.

How do you write a formal complaint letter?

When writing a complaint letter you should:

1. describe your problem and the outcome you want.
2. include key dates, such as when you purchased the goods or services and when the problem occurred.
3. identify what action you've already taken to fix the problem and what you will do if you and the seller cannot resolve the problem.

How do I file a complaint against the spectrum?

File a Complaint Against Spectrum With the FCC

1. Visit the FCC's website at
2. Select whether you're complaining about Internet, TV, or Phone services.
3. Follow the prompts on the page and explain why you're filing a complaint against Spectrum.
4. To file by phone, call 1-888-225-5322.

How do I file a complaint against T Mobile?

Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380. For media requests, commercial questions or customer service inquiries, visit our Contacts page.

What kind of complaints does the FCC handle?

The provider will likely contact you to resolve your complaint. Complaints about issues such as loud commercials, the Do Not Call List, robocalls, unwanted telephone calls, unsolicited faxes and similar issues covered by the Telephone Consumer Protection Act are not served but are shared among FCC bureaus and offices.

Do FCC complaints do anything?

The FCC cannot resolve all individual complaints, but we can provide information about your possible next steps. The collective data we receive from complaints helps us keep a pulse on what consumers are experiencing, may lead to investigations and serves as a deterrent to the companies we regulate.

Who regulates cell phones?

Generally, these telephone services are regulated by the California Public Utilities Commission (CPUC). The CPUC has a dedicated website just about telecommunications issues.